Airlines can't charge additional fee to issue boarding pass, MoCA

Airlines can't charge any additional fee for issuing boarding pass at check-in counters in airports, the Aviation Ministry said on Thursday. India's largest airline IndiGo currently charges a fee if a passenger asked for a boarding pass at the check-in counter. "It has come to the notice of MoCA (Ministry of Civil Aviation) that airlines are charging additional amount for issuing boarding passes from the passengers,"

In view of the above, the Airlines are advised not to charge any additional amount for issuing boarding passes at the airport check-in counters, as the same cannot be considered within the 'tariff' as provided under Rule 135 of the Aircraft Rules, 1937.

— MoCA_GoI (@MoCA_GoI) July 21, 2022

the ministry said on Twitter.This additional amount is not in accordance with the instructions as per the provisions of Aircraft Rules, 1937, it said.